Due to an incident at one of our datacentres, some servers are currently down. We are working to get services back to normal as soon as we can. Thank you for your patience and understanding.
Notice Board: The posts below relate to your server, any issues or outages are posted here.
SERVER
s36
We are currently experiencing a network issue with some of our USA based servers. The network provider is aware of the problem and working on it.
We expect to have service back to normal shortly.
UPDATE: All sffecte servers are back online and functioning correctly. If you still have problems then please open a support ticket.
Thank you for your patience.
We are currently looking into an issue with s36 and will update you shortly.
UPDATE: The server is now back online, streams will start up within the next few minutes.
Thank you for your patience.
We are currently working on an issue affecting s36 and hope to have service back up shortly. Thank you for your patience,
UPDATE: The server is now fixed and streams will start coming back up over the next few minutes.
We are currently experiencing an outage that’s affecting a small number of servers: s30, s35, s36, s37.
Our network provider is working to resolve the issue asap.
Thank you for your patience,
UPDATE: The outage is due to a fibre cut, the fibre crew are currently working on fixing it.
We are currently experiencing a network issue which is affecting a small number of servers. It is being worked on and we hope to have service back to normal shortly.
Thank you for your patience.
We are aware that a routing issue outside of our networks is causing slowness on some servers.
Due to the nature of the internet, most connections travel through multiple third party networks and when one of them experiences high traffic or some other problem then it can affect services.
We are monitoring the situation and have contacted our network providers to see if they can work with the third party at fault.
Please note that if you need to get back online right away then you can click the [Change] button next to your Server Address/Host and change to a different server. European servers are not affected.
Due to the server freezing, it is currently being rebooted. Thank you for your patience