Frozen and slow responding servers

Since more users have been updating to Shoutcast V2, we have had rare occurrences of servers freezing and causing the control panel to ‘hang’ when logging in. Restarting the server didn’t always work as the frozen process couldn’t be stopped.

A new feature has been introduced from today that will detect on login when a server is loading very slowly or frozen and give the option to force a hard restart – this will stop the frozen process and restart your server, eliminating the need to open a support ticket and wait for the issue to be resolved manually.