We are currently experiencing an outage that’s affecting a small number of servers: s30, s35, s36, s37.

Our network provider is working to resolve the issue asap.

Thank you for your patience,

UPDATE: The outage is due to a fibre cut, the fibre crew are currently working on fixing it.

We are currently experiencing a network issue which is affecting a small number of servers. It is being worked on and we hope to have service back to normal shortly.

Thank you for your patience.

We are aware that a routing issue outside of our networks is causing slowness on some servers.

Due to the nature of the internet, most connections travel through multiple third party networks and when one of them experiences high traffic or some other problem then it can affect services.

We are monitoring the situation and have contacted our network providers to see if they can work with the third party at fault.

Please note that if you need to get back online right away then you can click the [Change] button next to your Server Address/Host and change to a different server. European servers are not affected.

We are currently experiencing a network issue which is affecting the following servers:

s30 [RESOLVED]
s35 [RESOLVED]
s36 [RESOLVED]
s37 [RESOLVED]

Our network provider is currently working to resume service as soon as possible. There is no need to open a support ticket to report this.

Thank you for your patience.