We are aware that a routing issue outside of our networks is causing slowness on some servers.

Due to the nature of the internet, most connections travel through multiple third party networks and when one of them experiences high traffic or some other problem then it can affect services.

We are monitoring the situation and have contacted our network providers to see if they can work with the third party at fault.

Please note that if you need to get back online right away then you can click the [Change] button next to your Server Address/Host and change to a different server. European servers are not affected.

We are currently experiencing a network issue which is affecting the following servers:

s30 [RESOLVED]
s35 [RESOLVED]
s36 [RESOLVED]
s37 [RESOLVED]

Our network provider is currently working to resume service as soon as possible. There is no need to open a support ticket to report this.

Thank you for your patience.