There is currently a network outage affecting a small number of servers. The network provider is working on fixing the problem to get service back online as soon as possible. Thank you for your patience.
UPDATE: Services are all back online
Notice Board: The posts below relate to your server, any issues or outages are posted here.
SERVER
s8
Due to an incident at one of our datacentres, some servers are currently down. We are working to get services back to normal as soon as we can. Thank you for your patience and understanding.
We are experiencing a hardware issue with s8 which is currently being investigated and worked on. We hope to have service back to normal shortly. Thank you for your patience.
Reinstallation is complete and servers are starting to come back online.
We experienced a fault on s8 and in order to restore service quickly we had to change the IP address. If you use the IP in your streaming software then please login to get the new IP. If you use the host name then no action is required.
One of our providers is currently experiencing a major outage which is affecting some customers. They are currently working on the issue and we hope to see service back to normal shortly.
UPATE: Services are now back online and functioning correctly. If you still have any problems with your server then contact the support desk.
The issue was caused by an error that occurred during network upgrades.
Thank you for your patience.
One of our network providers is currently experiencing a network outage. They are aware of the situation and working to get the problem resolved. We expect service to be back to normal shortly.
Thank you for your patience.
UPDATE: The issue seems to be resolved and all servers are responding again, but as with any outage you may experience some buffering for a little longer while the network stabilizes. Thank you for your patience and understanding.
Our network provider in Europe is currently looking into a network issue that’s currently causing buffering for some customers and may be affecting your service. They are aware of the issue and hope to have service back to normal shortly.
There is no need to open a support ticket as we are currently waiting for the network provider to fix the issue.
In the last hour, one of our service providers experienced an outage which affected our DNS servers. The issue is now resolved and we don’t expect any more problems.
Apologies for any inconvenience caused and thank you for your patience.