s4

Due to a hardware failure this morning, we have set up new hardware for s4.

Services are now back online and funcitoning, however the IP address has changed in order to restore service as quickly as possible. This will have no effect on the majority of users, but if you have chosen to connect to the IP instead of s4.myradiostream.com then please login to get the new IP address.

Thank you for your patience.

We are currently experiencing an issue with s4, our technicians are currently looking into the issue and we hope to have service back up shortly.

Thank you for your patience.

If you need to change to a different server, then please log in and click the [change] button next to your server address. You can then choose a new server which will be set up for you instantly.

One of our providers is currently experiencing a major outage which is affecting some customers. They are currently working on the issue and we hope to see service back to normal shortly.

UPATE: Services are now back online and functioning correctly. If you still have any problems with your server then contact the support desk.

The issue was caused by an error that occurred during network upgrades.

Thank you for your patience.

One of our network providers is currently experiencing a network outage. They are aware of the situation and working to get the problem resolved. We expect service to be back to normal shortly.

Thank you for your patience.

UPDATE: The issue seems to be resolved and all servers are responding again, but as with any outage you may experience some buffering for a little longer while the network stabilizes. Thank you for your patience and understanding.

There is currently a network issue affecting the above servers. We hope to have service resumed shortly.

Thank you for your patience.

Our network provider in Europe is currently looking into a network issue that’s currently causing buffering for some customers and may be affecting your service. They are aware of the issue and hope to have service back to normal shortly.

There is no need to open a support ticket as we are currently waiting for the network provider to fix the issue.

One of our network providers is currently experiencing a major network outage which appears to be affecting all servers based in Europe.

They are currently working hard to get service back online asap.

UPDATE (9:20AM GMT): The ETA is currently 30 minutes so service should be back up by around 10AM GMT.

UPDATE (9:34AM GMT): Servers are starting to come back online

UPDATE: (9:38AM GMT): All servers appear to be back online now. You may experience some buffering for a short period while the network settles down but it looks like the issue us now fully resolved.

Thank you for your patience.

Due to an issue with the server, we need to reboot it. Apologies for any inconvenience caused.

The server should be back in 5-10 minutes.