One of our network providers is currently experiencing a network outage. They are aware of the situation and working to get the problem resolved. We expect service to be back to normal shortly.

Thank you for your patience.

UPDATE: The issue seems to be resolved and all servers are responding again, but as with any outage you may experience some buffering for a little longer while the network stabilizes. Thank you for your patience and understanding.

Our network provider in Europe is currently looking into a network issue that’s currently causing buffering for some customers and may be affecting your service. They are aware of the issue and hope to have service back to normal shortly.

There is no need to open a support ticket as we are currently waiting for the network provider to fix the issue.

One of our network providers is currently experiencing a major network outage which appears to be affecting all servers based in Europe.

They are currently working hard to get service back online asap.

UPDATE (9:20AM GMT): The ETA is currently 30 minutes so service should be back up by around 10AM GMT.

UPDATE (9:34AM GMT): Servers are starting to come back online

UPDATE: (9:38AM GMT): All servers appear to be back online now. You may experience some buffering for a short period while the network settles down but it looks like the issue us now fully resolved.

Thank you for your patience.

The faulty hard drive has now been replaced and services are back to normal. Thank you for your patience.

It appears that the OS reinstall hasn’t fixed the original problem that we were experiencing with s16 so a hard drive replacement has been arranged.

We don’t yet have an ETA but will keep clients updated here.

If you need to get your stream back online immediately then you can change your server by logging in at myradiostream.com and clicking the Change button next to your server address. Once s16 is back online you are welcome to open a support ticket to request to be changed back.

Apologies for the inconvenience caused.

Earlier this morning, the server s16 froze and some tests were performed as a result. We have identified a  hard drive issue which is the cause of the problems.

The server is being booted back up now, it will hopefully come back online but we are also going to schedule a hard drive replacement as a permanent fix.

If you need to get your stream back online urgently then you can change to a different server by clicking the ‘Change’ button next to the server address. Please note that this will allocate new server settings.