The faulty hard drive has now been replaced and services are back to normal. Thank you for your patience.
Notice Board: The posts below relate to your server, any issues or outages are posted here.
SERVER
s16
It appears that the OS reinstall hasn’t fixed the original problem that we were experiencing with s16 so a hard drive replacement has been arranged.
We don’t yet have an ETA but will keep clients updated here.
If you need to get your stream back online immediately then you can change your server by logging in at myradiostream.com and clicking the Change button next to your server address. Once s16 is back online you are welcome to open a support ticket to request to be changed back.
Apologies for the inconvenience caused.
Service has now been restored. Thank you for your patience and apologies for any inconvenience caused.
Earlier this morning, the server s16 froze and some tests were performed as a result. We have identified a hard drive issue which is the cause of the problems.
The server is being booted back up now, it will hopefully come back online but we are also going to schedule a hard drive replacement as a permanent fix.
If you need to get your stream back online urgently then you can change to a different server by clicking the ‘Change’ button next to the server address. Please note that this will allocate new server settings.
In the last hour, one of our service providers experienced an outage which affected our DNS servers. The issue is now resolved and we don’t expect any more problems.
Apologies for any inconvenience caused and thank you for your patience.
The server requires a reboot, streams will be available again in 5-10 minutes. Apologies for any inconvenience caused.
The server reboot is now complete and streams are being started back up automatically.
Due to a fault on the server which is preventing streams from starting, it requires a reboot. We expect service to be back in 10-15 minutes. Thank you for your patience.