s4 issue

We are currently experiencing an issue with s4, our technicians are currently looking into the issue and we hope to have service back up shortly.

Thank you for your patience.

If you need to change to a different server, then please log in and click the [change] button next to your server address. You can then choose a new server which will be set up for you instantly.

Posted on in s4

s1 outage

Streams hosted on s1 are currently unavailable due to an issue at the datacentre. The problem is being worked on and we hope to have service back soon.

Thank you for your patience.

Posted on in s1

s7 issue

We have experienced a hard disk failure on s7 so are currently setting up a new server which we expect to be back online in the next 30 minutes.

Thank you for your patience.

Posted on in s7

Server fault

We experienced a fault on s8 and in order to restore service quickly we had to change the IP address. If you use the IP in your streaming software then please login to get the new IP. If you use the host name then no action is required.

Posted on in s8

Network outage

One of our providers is currently experiencing a major outage which is affecting some customers. They are currently working on the issue and we hope to see service back to normal shortly.

UPATE: Services are now back online and functioning correctly. If you still have any problems with your server then contact the support desk.

The issue was caused by an error that occurred during network upgrades.

Thank you for your patience.

Posted on in s1 s10 s11 s12 s13 s14 s15 s16 s17 s18 s19 s2 s20 s21 s22 s23 s24 s25 s26 s27 s28 s29 s3 s31 s32 s33 s34 s38 s39 s4 s40 s41 s42 s43 s44 s45 s46 s5 s6 s7 s8 s9

Network issue

We are currently experiencing a network issue with some of our USA based servers. The network provider is aware of the problem and working on it.

We expect to have service back to normal shortly.

UPDATE: All sffecte servers are back online and functioning correctly. If you still have problems then please open a support ticket.

Thank you for your patience.

Posted on in s30 s35 s36 s37 s47

s26 – Hardware issue

We are experiencing a hardware issue on s26, the hard disk is currently being replaced and we will be reinstalling the server shortly.

If you need to get back online straight away then you can change to a different server (this will change your stream address and port), or you can wait until the work is complete.

Thank you for your patience.

UPDATE 20:39: The work is complete and streams are starting to come back online.

Posted on in s26

s35 issue

We are currently looking into an issue affecting s35 and will post updates shortly.

The network issue has been fixed and servers will be back online shortly. Thank you for your patience.

Posted on in s35